Legal · Smart Insurance Agents LLC
SMS Privacy Policy
How we use your phone number for text messages, what you will receive, how often, and how to opt out.
This SMS Privacy Policy explains how Smart Insurance Agents LLC uses your mobile phone number for text messages, what you will receive, how often, and how to stop. It supplements our Privacy Policy.
1. Consent and How We Use Your Number
We text you only after you have opted in. Phone numbers and SMS consent collected through our forms are used solely to communicate with you about your inquiry and appointments. They are not shared with third parties or affiliates for their marketing purposes, and we do not sell them.
2. Types of Messages
If you have consented to receive text messages from Smart Insurance Agents, you may receive:
- Replies to an inquiry you submitted through our website or by text
- Appointment confirmations and reminders for a call you scheduled with us
- Follow-up messages related to that inquiry, such as a request for a document needed to complete a quote or application
We do not send promotional or marketing text messages.
3. Message Frequency
Message frequency varies with your inquiry. Most people receive 2 to 4 messages per month while we are working on their request, and up to 10 messages per month during an active enrollment or renewal. Messages stop when your request is complete unless you contact us again.
4. Fees
Message and data rates may apply according to your carrier's plan. Smart Insurance Agents does not charge for text messages.
5. How to Opt In
- Checking the SMS consent box when you submit a form on getsmartquotes.com
- Texting us first at (773) 657-9140, which authorizes us to reply to you by text
- Giving verbal consent during a call with a licensed advisor; Medicare-related calls are recorded, so that consent is documented
If you do not want text messages, leave the SMS consent box unchecked. We will contact you by phone or email instead.
6. How to Opt Out
Reply STOP to any message from us at any time. You will receive one final message confirming that you have been unsubscribed, and no further texts will be sent. You can also email help@getsmartquotes.com or call (773) 657-9140 to be removed. Opting out of text messages does not affect any coverage you have with us.
7. Help
Reply HELP to any message for assistance, email help@getsmartquotes.com, or call or text (773) 657-9140, Monday through Friday, 9am to 6pm Central.
8. Sample Message
"Smart Insurance Agents: Hi Maria, this is a licensed advisor following up on your Medicare plan review request. Are you free for a 15-minute call tomorrow at 10am? Reply STOP to opt out, HELP for help. Msg & data rates may apply."
9. Standard Messaging Disclosures
- Message and data rates may apply.
- Message frequency varies.
- Reply STOP to cancel at any time. Reply HELP for help.
- Carriers are not liable for delayed or undelivered messages.
- Phone numbers and consent are not shared with third parties or affiliates for marketing.
- See our Privacy Policy for how we handle personal information.